pk367 Privacy Policy

1. Introduction

pk367 ("pk367", "we", "us", "our") is committed to protecting the privacy and personal data of all users ("you", "your") who access and use the pk367 gaming and sports betting platform (the "Platform"). This Privacy Policy describes how pk367 collects, uses, stores, shares, and protects personal information in connection with the provision of the Platform's services.

By registering a pk367 account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Privacy Policy should be read in conjunction with the pk367 Terms & Conditions.

pk367 is committed to operating in accordance with applicable data protection principles, including purpose limitation, data minimisation, storage limitation, integrity, and confidentiality.

2. Data Controller

pk367 is the data controller responsible for the personal data collected through the Platform. As data controller, pk367 determines the purposes and means of processing personal data submitted by users. For all data-related queries, users may contact pk367 via the contact details set out at Section 16 of this Policy.

3. Personal Data We Collect

pk367 collects the following categories of personal data in connection with account registration, use of the Platform, and compliance obligations:

• Identity data: Full legal name, date of birth, nationality, and government-issued identification number (CNIC or passport number).
• Contact data: Pakistani mobile telephone number, email address.
• Financial data: Payment method details (JazzCash wallet ID, Easypaisa number, bank account details), transaction history, deposit and withdrawal records.
• KYC documentation: Copy of CNIC, passport, or other identity document; proof of address where required.
• Technical data: IP address, device type and operating system, browser type and version, session timestamps, and login history.
• Usage data: Pages visited within the Platform, games played, wagers placed, betting history, session duration, and feature interactions.
• Communications data: Records of correspondence with pk367 support, including live chat transcripts and support ticket content.
• Responsible gaming data: Records of any deposit limits, self-exclusion requests, cooling-off periods, or other responsible gaming tools activated by the user.

4. How We Collect Your Data

pk367 collects personal data through the following means:

• Direct provision: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or submitting any form on the Platform.
• Automated technical collection: Data collected automatically as you access and use the Platform, including via cookies, server logs, and similar tracking technologies.
• Third-party sources: Identity and verification information received from KYC verification service providers in connection with the verification of documents you have submitted.
• Payment processors: Transaction confirmation data received from JazzCash, Easypaisa, and connected banking partners in connection with deposit and withdrawal processing.

5. Legal Basis for Processing

pk367 processes personal data on the following legal bases:

• Contract performance: Processing necessary to operate your pk367 account and deliver the Platform's services, including processing deposits, withdrawals, and gaming transactions.
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including anti-money-laundering (AML) requirements, KYC verification obligations, and fraud prevention duties.
• Legitimate interests: Processing necessary for pk367's legitimate interests in operating a secure and commercially viable platform, including fraud detection, network security, and Platform improvement — where such interests are not overridden by your data protection rights.
• Consent: Where we rely on consent as a legal basis (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

6. How We Use Your Personal Data

pk367 uses the personal data it collects for the following purposes:

• Creating, operating, and managing your pk367 account;
• Processing PKR deposits and withdrawals via JazzCash, Easypaisa, and connected payment methods;
• Conducting identity verification (KYC) prior to permitting withdrawals;
• Detecting and preventing fraud, money laundering, and other prohibited activities;
• Providing customer support and responding to account queries via live chat, email, and ticket;
• Personalising the Platform experience, including game recommendations and promotional offers tailored to your activity;
• Sending account-related communications (transaction confirmations, security alerts, account status updates);
• Sending marketing and promotional communications where you have consented to receive them;
• Operating and improving the Platform, including through analytics of aggregated usage data;
• Administering responsible gaming tools and records, including self-exclusion and deposit limit histories;
• Complying with legal, regulatory, and audit obligations.

7. Data Sharing & Third Parties

pk367 does not sell, rent, or trade personal data to third parties for marketing purposes. Personal data may be shared in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and USDT processing partners — to the extent necessary to process your financial transactions;
• KYC and AML service providers: Third-party identity verification and compliance services engaged to assist pk367 in meeting its verification obligations;
• Fraud prevention and security services: Providers assisting in the detection and prevention of fraudulent activity on the Platform;
• Analytics providers: Aggregated and anonymised usage data may be shared with analytics partners for Platform performance analysis;
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory direction, pk367 may disclose personal data to law enforcement agencies or regulatory bodies;
• Business transfers: In the event of a merger, acquisition, or sale of pk367's business, personal data held by pk367 may form part of the transferred assets, subject to equivalent data protection obligations being maintained.

All third-party service providers engaged by pk367 are required to process personal data only on pk367's documented instructions and are contractually bound to maintain appropriate data security standards.

8. KYC & Identity Verification

KYC (Know Your Customer) verification is a mandatory requirement under pk367's compliance obligations. When you submit identity documents for KYC purposes, that information is used solely for the purpose of verifying your identity in connection with your pk367 account and for the prevention of financial crime.

KYC documents are stored on secure, access-controlled servers and are accessible only by authorised pk367 compliance personnel and contracted KYC verification service providers. KYC data is retained for the period required by applicable regulatory obligations, which may extend beyond account closure.

If your KYC application is declined, your ability to withdraw funds will be suspended until satisfactory documentation is provided. pk367 will notify you of the specific documentation required to complete verification.

9. Cookies & Tracking Technologies

pk367 uses cookies and similar tracking technologies on the Platform. The following categories of cookies are used:

• Essential cookies: Strictly necessary for the Platform to function. These include session management cookies, login authentication tokens, and security cookies. Essential cookies cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences, such as language settings and game lobby layout choices, to provide a more consistent Platform experience.
• Analytics cookies: Collect aggregated and anonymised data on how users navigate the Platform. This data is used to improve Platform performance and user experience. No personally identifiable information is passed to analytics providers in this context.
• Marketing cookies: Used where you have consented to receive personalised promotional content. These cookies track interactions with pk367 promotional materials to enable relevant offer targeting.

You may manage non-essential cookie preferences at any time via your browser settings. Please note that disabling certain cookies may affect the availability of some Platform features.

10. Data Retention

pk367 retains personal data only for as long as is necessary for the purposes for which it was collected, or for such longer period as is required by applicable legal or regulatory obligations. In general:

• Active account data is retained for the duration of your pk367 account;
• Following account closure, identity and KYC data is retained for a minimum of five years in compliance with applicable anti-money-laundering obligations;
• Transaction records are retained for the period required by financial record-keeping obligations;
• Support communications are retained for a period of three years following the last interaction;
• Where data is no longer required for any lawful purpose, it will be securely deleted or anonymised.

11. Security

pk367 implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all personal data transmitted between your device and the pk367 Platform;
• Encryption at rest for stored sensitive data, including payment information and KYC documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular internal security reviews and vulnerability assessments;
• Two-factor authentication available for all registered pk367 accounts.

While pk367 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach affecting your personal data in a manner likely to result in risk to your rights, pk367 will notify you in accordance with applicable notification obligations.

12. Your Data Rights

As a user of the pk367 Platform, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data pk367 holds about you;
• Right to rectification: You may request correction of any inaccurate personal data we hold;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to pk367's legal retention obligations;
• Right to restriction: You may request that pk367 restrict the processing of your data in certain circumstances;
• Right to object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact pk367 support as described in Section 16. pk367 will respond to data rights requests within a reasonable timeframe, and in any event within 30 days of receipt of the request.

13. Marketing Communications

pk367 may send you marketing communications regarding promotions, bonuses, and Platform news where you have consented to receive such communications. You may withdraw consent to marketing communications at any time by:

• Updating your communication preferences within your pk367 account settings;
• Contacting pk367 support and requesting removal from marketing lists.

Withdrawal of marketing consent does not affect the sending of essential account communications, including transaction confirmations, security alerts, and KYC status updates, which are sent as part of the Platform service and are not dependent on marketing consent.

14. Minors

The pk367 Platform is strictly prohibited for individuals under 18 years of age. pk367 does not knowingly collect personal data from individuals under 18. If pk367 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If you believe a minor has submitted personal data to pk367, please contact support immediately at [email protected].

15. Changes to This Privacy Policy

pk367 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via the email address associated with their pk367 account or via a prominent notice on the Platform prior to the changes taking effect. The date of the most recent update is indicated at the top of this Policy. Continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

16. Contact & Data Enquiries

For questions about this Privacy Policy, to exercise a data right, or to raise a privacy concern regarding your pk367 account, please contact us as follows:

• Email: [email protected] (plain text — not a mailto link)
• Live Chat: Available on the Platform 24 hours a day, 7 days a week
• Ticket Support: Via the Platform support portal — responses within 24 hours

This Privacy Policy was last reviewed and updated in June 2026. The version published on the pk367 Platform at the time of your access constitutes the applicable Privacy Policy.